Terms & Conditions

Enrollment Terms for the Programs offered:

These enrollment terms (the “terms”) constitute a legally binding agreement between you (“you” or “the student”) and IKAN UPLEVEL TECHNOLOGIES PRIVATE LIMITED (the “Company”), a private limited company incorporated under the laws of India with its office located at Bengaluru. They apply to all the Programs (the “Program”) offered by the Company and sets out the terms and conditions on which the Program is offered to you.

By accepting these Terms or accessing the Program in any manner you consent, agree, and undertake to abide, be bound by and adhere to the Terms and if you do not agree to these Terms, you are not entitled to avail of/use the Programs and any use thereafter shall be unauthorized.

1. What does the company offer?

Program Name	Live Class	Training Material	Domain selection	Mock Interviews	Support Period	Technical coaching	Career Coaching	Tests/Assignments
Transformative AI + Interview Lab (EdgeUp StepUp)	Interview Prep - Selfpaced, Transformative Gen AI - Live	Yes- Foundation material, session recordings, practice problems	Customized pathway for 1 domain of your choice	10	180 days, after the last scheduled class as per the original schedule	Unlimited, till the end of the support period	Unlimited, till the end of the support period	Based on topic- Self paced
Transformative AI + Interview Lab (EdgeUp LevelUp)	Yes	Yes- Foundation material, session recordings, practice problems	Customized pathway for 1 domain of your choice	15	180 days, after the last scheduled class as per the original schedule	Unlimited, till the end of the support period	Unlimited, till the end of the support period	Yes, live workshops and assignments
Transformative AI	Yes	Yes- Foundation material, session recordings, practice problems	Customized pathway for 1 domain of your choice	5	NA	Once in a week	NA	Yes, live workshops and assignments
FDE Program India	Yes	Yes- Foundation material, session recordings, practice problems	NA	15	180 days, after the last scheduled class as per the original schedule	Unlimited, till the end of the support period (for coding)	Unlimited, till the end of the support period	Yes, live workshops and assignments
Interview Prep Lab (LevelUp)	Yes	Yes- Foundation material, session recordings, practice problems	Content Recordings for 1 domain of your choice	15	180 days, after the last scheduled class as per the original schedule	Unlimited, till the end of the support period	Unlimited, till the end of the support period	Yes, practice problems and assignments, with a Live Assignment Review session

2. What do you pay, how & when and cancellations/refunds

You may make this payment using any of the following methods:

Bank transfer
Credit Card/Debit Card
Avail the services of our loan partners

Loan Foreclosure Charges: If you choose to finance the Program through any of the Company’s loan/financing partners, you acknowledge that any applicable loan foreclosure, pre-closure, cancellation, or other charges imposed by the lending/financing partner in connection with early closure of the loan will be governed by the terms of the applicable loan agreement. Any such charges are separate from the Program/course fee and shall be borne by the student, as applicable. The Company shall not be responsible for or liable to reimburse any such charges imposed by the lending/financing partner.

The accepted methods of payment are through any online payment mode. Cash or Cheque payments will not be accepted. Your course will be activated only after the full payment is made.

Course fee and other relevant details

Program Name	Course Fee	Refund Window	Processing fee for refunds during the refund window	Amount refunded (if the request raised within the refund window)	Refund after the refund window
Transformative AI + Interview Lab (EdgeUp StepUp)	Starting from 110,000+	No refund allowed	NA	NA	NA
Transformative AI + Interview Lab (EdgeUp LevelUp)	Starting from 150,000+	Upto 7 days from the 1st scheduled class	Rs. 20000	Course Fee paid minus Rs 20000	Any requests coming post the 7th day of the 1st scheduled class will not be considered
Transformative AI	Starting from 130,000+	No refund allowed	NA	NA	NA
FDE Program India	Starting from 240,000+	Upto 7 days from the 1st scheduled class	Rs. 20000	Course Fee paid minus Rs 20000	Any requests coming post the 7th day of the 1st scheduled class will not be considered
Interview Prep Lab (LevelUp)	Starting from 150,000+	No refund allowed	NA	NA	NA

For refund requests raised during the refund window, the refund will be processed within 30(Thirty) days of approval. You understand and agree that you will no longer be able to access any material, and you will not be allowed to attend any classes once your refund request has been approved.

About Possible Refunds

Eligibility criteria

We will return 50% of the tuition fees paid for the program, if all of the following conditions are met: –

You must pass all course tests within a maximum of 5 attempts.
You must attend 80% of the classes live or watch the full recordings.
You must complete 80% of the foundation material for all scheduled classes.
You must complete 80% of the practice problems.
You must have obtained a score of 80% and above in the live projects & capstone project.
You must take at least 3 mock interviews offered by the Company.
You must earn an average grade of 3 or more in at least 3 of your mock interviews (the two lowest-scoring interviews will be excluded). At least 2 out of these 3 interviews should be on technical topics. At most 1 behavioural or leadership interview will be counted here.
You have appeared for onsite technical interviews (in person/virtual) for at least 6 different companies, within the post-program support period. Phone screens done by recruiters are not considered here.
You still have not received an offer for a job that involves writing code at work. For TPM You still have not received an offer for a job that involves managing coordination, visibility and completion of complex technical projects. For PM : You still have not received an offer for a job that involves managing specifications of a complex technical design.
You notify the company of your claim for refund within 30 days of the end of post-program support.
You must provide documentation to support your claim. E.g., Rejection emails from companies.
You must complete all the projects as detailed below.

Note: The 50% refund policy is applicable only to Transformative Gen AI + Interview Lab (EdgeUp LevelUp) and FDE Program India.

3. About transferring cohorts

The Company normally allows transfer to a future cohort once, as long as you pick a specific future cohort that starts within 30 (Thirty) days of the planned start date of the cohort you are enrolled for, and that cohort has spots available.

To transfer cohorts, you must inform the Company in writing/email/raising ticket, at least 15 (Fifteen) days before the planned start of the cohort you have enrolled for.

4. Certifications

Eligibility for Certification:

A. Transformative Gen AI & Agentic AI Program

The AI Course Completion Certificate is awarded ONLY upon meeting the following criteria:

Live Project submissions.
Successful submission and approval of the Capstone project
Engagement with the program’s technical standards as defined by Interview Kickstart curriculum, with a minimum score of 80% in the Capstone Project, and successfully attending/completing a minimum 80% of the live instructional sessions.

B. All other IK Programs

To qualify for course certification, learners must successfully fulfill the following curriculum and performance requirements:

Live Class and Coursework Completion: Complete a minimum of 80% of all live instructional sessions, and practice problems/assignments.
Project Submission and Score: Achieve a 100% completion rate across all required projects (wherever applicable), with a minimum score of 80%.
Mock Interview Proficiency: Successfully pass a minimum of 3 mock interviews, achieving a minimum score of “3” on the grading rubric.

5. Other Details

About your fellow students: You understand and agree that fellow students in this Program may or may not have the same level of desire as you to look for a job. They may already be employed in a relevant well-paying job and maybe looking at this program as a continuing education program.
About the coaches, instructors, and interviewers: The coaches, instructors, and interviewers in this program may be independent consultants or maybe part-time employees. Their role at the Company may be limited to teaching and/or interviewing in a specific area of expertise. The instructors may be teaching from a remote location.
Instructor selection will be exclusively made by the Company: Any requests to have specific instructors teach specific things/take mock interviews will not be entertained. While instructors make a good-faith effort to remain reachable outside of their teaching and interviewing hours, you shall not abuse that reachability. Otherwise, you shall be subject to ejection from the class without any refund.
It is not meant for beginners, and attendees are expected to have some prior experience in the area. At the least, it is expected that attendees go through the material in pre-program preparation work that the Company sends.
About progress in the Program: While every reasonable effort will be made to keep tabs on your progress, you understand that you are the sole owner and responsible party for your own progress through various parts of the program and that unless you tell us you need help, we may not know that you do.
You understand and agree that the Company is not answerable to any friend, relative, or agent claiming to be working on your behalf with regards to your involvement and progress in the Program.
About not getting jobs from this Program: While it is in the long-term interest of the Company to keep the content of this program relevant to job interviews, and we make every effort to do so, you understand and agree that we have to put the following disclaimers and that they may apply to you:
- that the sole purpose of this program is interview preparation;
- that the Company makes no claims, that in a real interview, you will be asked the same questions that are taught in this Program and the Company is not liable if you do not;
- that in an actual job interview, you may not be asked any question in the area you were hoping for, and the Company is not liable if you do not;
- that getting an actual interview and passing it may involve preparation in areas that may be substantially outside of what this Program provides;
- that completion certificate from this program is expected to have no formal recognition among prospective employers, and we are not liable if that is the case;
- that the Company makes no claim that you will land actual interviews at employers due to this Program and we are not liable if you do not;
- that the Company makes no claims that you will get hired after you take this Program, and is not liable if you do not;
About mock interview grading, if mock interviews are offered by this Program: In mock interviews, your performance will be graded by interviewers for technical proficiency (how well you solve problems) and behavioral proficiency (how you relate to the interviewer). While every effort will be made to grade your performance as objectively as possible, you understand and agree that interview grading is inherently subjective in nature. You understand and agree that it is given in good faith to help you understand your strengths and shortcomings. Grading rubric explained:

4 = Inspirational interview performance
3 = Acceptable interview performance
2+ = Performance not adequate, but the candidate tried admirably hard
2 = Ok attempt
1 = Very unacceptable performance

About potential misbehavior in the class: You agree that while in class, you will behave professionally and courteously so as to not interfere with the ability of other students to benefit from the learning environment. If you are deemed disruptive to the program for any reason, you shall be subject to ejection from the class without any refund. You shall also not bring a sibling, child, relative, or a friend to the Company-owned learning facility, without prior written permission from the Company. Outside of your participation in the program coursework, you are not authorized to use the co-working space or video-conferencing tools unless express prior written permission is given to you by the Company.
About confidentiality: You understand and agree that the content, methods, questions, and videos used in the interview techniques of this Program are the proprietary intellectual property of the Company. Before starting the classes, you will sign a Confidentiality Agreement (below) which obligates you to keep confidential the content, methods, questions, and videos used in the interview techniques of this Program.
About recordings and your presence in them: Classes may be recorded on audio/video, and you hereby consent to the use of your likeness, voice, or other identifying characteristics in those videos for classroom learning purposes, where they may be seen by other class members or bystanders. The Company reserves the right to use parts of those videos for marketing purposes in the future.
About video recordings of missed sessions: If you miss a session, a video recording will be available. While every effort will be made to provide you with the recording of the same session, the Company may, at its sole discretion, decide to provide you with a recording of the prior session(s) of the same topic.
About scheduling changes: While every good faith effort is made to keep the schedule as shown on the first day, you understand and agree that there may be unforeseen changes leading the Company to reschedule some sessions.
About technical requirements: The Company offers this program using distance learning. The Company may use third-party video conferencing solutions to facilitate remote attendance. Such solutions must be used on a personal computer with at least a 13-inch screen (not on a smartphone or a tablet) in order to engage with the class. You understand and agree that if you use a device other than a personal computer with at least a 13” screen, then your experience may be significantly degraded, and the Company is not liable should you choose to do that.
About third-party software and Internet connection: The Company may make use of various third-party software in the program for various administrative and content management tasks. While every effort is made to ensure that the said software continually remains available and usable, you understand and agree that the Company does not control third-party software, and hence there may be instances beyond the control of the Company when it has problems or temporarily becomes unavailable. That is also true for Internet connection at the facility.
About disputes: You understand and agree that any dispute arising out of or in connection with this contract, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration in accordance with the Arbitration Rules of the Mumbai Centre for International Arbitration (“MCIA Rules”), which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be Bangalore. The Tribunal shall consist of one arbitrator. The language of the arbitration shall be English. The law governing this arbitration agreement and these terms shall be the law of India.
You understand and agree that you shall not, during the course of your education with the Company, nor at any time thereafter, directly or indirectly, in public or private, in any manner or in any medium whatsoever, deprecate, impugn or otherwise make any comments, writings, remarks or other expressions that would, or could be construed to, defame the Company, its employees or their reputations. Nor shall you assist any other person, firm, or company in doing so.

6. Miscellaneous

Applicable Policies: You agree and undertake to be bound by all the policies of the Company as applicable to your participation in the Program, as may be notified to you from time to time by the Company.
Intellectual Property. You understand that the Company grants you a limited, personal, non-exclusive, non-transferable, and revocable license to use the content, methods, questions, and videos used in the interview techniques of this Program. You understand and agree that you are not permitted to use the content, methods, questions, and videos used in the interview techniques of this Program for any commercial use. You also agree that you will not share access to your account or access information for your account with any third party. Participation in the Program does not give you ownership of or any intellectual property rights in the content, methods, questions, and videos used in the interview techniques of this Program.
Non-disparagement. You agree to not make any disparaging remarks or any remarks that could reasonably be construed as disparaging, regarding the Company, its subsidiaries and affiliates, or its or their officers, directors, employees, stockholders, representatives, or agents.
Entire Agreement: These terms and the Confidentiality Agreement are the entire agreement and understanding with respect to the subject matter hereof and supersede all prior agreements, contracts, offers, discussions, oral understandings, verbal agreements, or representations between the Company and you.
Amendments: The Company may change these terms from time to time without prior notice. You should review this page regularly. Your continued participation in the Program after changes have been made will be taken to indicate that you have read and accepted those changes. You should not participate in the Program if you are not happy with any changes to these Terms.

Notices: All notices, requests, and other communications hereunder must be in writing and will be deemed to have been duly given only if delivered personally or by facsimile transmission or mailed (first class postage prepaid) or by electronic mail to the Parties at the following addresses or facsimile numbers:

If to the Company:

Attention: IKAN UPLEVEL TECHNOLOGIES PRIVATE LIMITED

Address:

Awfis Space Solution Pvt. Ltd., St. Marks Road, Samrah Plaza,

Shanthala Nagar, Ashok Nagar,

Bengaluru – 560001, India

along with a copy by email to: [india.operations@interviewkickstart.com]

Assignment: Neither these terms nor any right or interest hereunder shall be assignable by you without the Company’s prior written consent. These terms shall be assignable by the Company to a subsidiary or affiliate of the Company to any corporation, partnership, or other entity that may be organized by the Company, its partners, or its officers, as a separate business unit in connection with the business activities of the Company or of its general partners or officers, or to any corporation, partnership, or other entity resulting from their organization, merger or consolidation of the Company with any other corporation, partnership, or other entity or any corporation, partnership, or other entity to or with which all or any portion of the Company’s business or assets may be sold, exchanged or transferred.

Severability: If any paragraph, subparagraph, or provision of these terms, or the application of such paragraph, sub-paragraph, or provision, is held invalid or excessively broad by a court of competent jurisdiction, the remainder of these terms and the application of such paragraph, sub-paragraph, or provision to Persons, or circumstances other than those with respect to which it is held invalid shall not be affected.

Data Privacy: The Company may, in connection with the Program, receive personal data relating to you or third parties associated with you (such as spouse or children). The Company may process such data for relevant and limited purposes. By accepting these terms, you expressly consent to the following:

the processing of your personal data that is available with the Company by the Company;
the collection and processing of sensitive personal data about you as may be required under applicable law or as may be consented to by you;
the transfer of limited personal data held about you by the Company to its employees and offices of the Company worldwide and to third parties where disclosure to such third parties is required by law or is expressly consented to by you.

Program Name	Target Segment	Details of the Project	Evaluation Criteria
Transformative Gen AI + Interview Lab (EdgeUp LevelUp)	SWE	You will be provided with 4+ capstones to choose from. You need to do at least 1 of them to be eligible for the criteria. After Evaluation, if the score is at least 80%, you will be considered eligible for the criteria. Tentative Capstone Options: AI Finance Assistant AI Content Marketing Assistant Call Center Intelligence System Multi-Agent Customer Support Assistant SmartDesk AI — Intelligent IT & HR Operations Agent BYOP [Bring Your Own Project] Similarly, you need to complete 8 in-class projects to be eligible for the criteria. The tentative projects in the course are: CRM Lead Qualifier Agent SupportDesk-RAG Multi-Agent Travel Planner A voice-enabled, multimodal customer support system Negotiation Simulator Price Comparison Agent Production-Ready Fintech Support Agent Domain-Specific Fine-Tuned Agent	Must have obtained a completion score of 80% in live classes & 80% in any 1 capstone project. You will also need to complete the 8 live guided projects in the course.
Transformative Gen AI + Interview Lab (EdgeUp LevelUp)	PM	You will be provided with 4+ capstones to choose from. You need to do at least 1 of them to be eligible for the criteria. After Evaluation, if the score is at least 80%, you will be considered eligible for the criteria. Tentative Capstone Options: AI-Powered Sales Lead Optimization AI-Powered PRD Generator BYOP [Bring Your Own Project] Similarly, you need to complete 7 in-class projects to be eligible for the criteria. The tentative projects in the course are: E-Commerce Customer Support Agent Internal Knowledge Assistant Multi-Agent Decision Copilot Product Launch Command Center PM Digest System Blueprint Evaluate & Optimize a Multi-Agent Pipeline Personalized Product Advisor	Must have obtained a completion score of 80% in live classes & 80% in any 1 capstone project. You will also need to complete the 7 live guided projects in the course.
Transformative Gen AI + Interview Lab (EdgeUp LevelUp)	TPM	You will be provided with 4+ capstones to choose from. You need to do at least 1 of them to be eligible for the criteria. After Evaluation, if the score is at least 80%, you will be considered eligible for the criteria. Tentative Capstone Options: AI-Powered Project Intelligence Assistant AI-Powered Productivity Assistant BYOP [Bring Your Own Project] Similarly, you need to complete 7 in-class projects to be eligible for the criteria. The tentative projects in the course are: E-Commerce Customer Support Agent Internal Knowledge Assistant Multi-Agent Decision Copilot Product Launch Command Center PM Digest System Blueprint Evaluate & Optimize a Multi-Agent Pipeline Personalized Product Advisor	Must have obtained a completion score of 80% in live classes & 80% in any 1 capstone project. You will also need to complete the 7 live guided projects in the course.
Transformative Gen AI + Interview Lab (EdgeUp LevelUp)	EM and above	You will be provided with 4+ capstones to choose from. You need to do at least 1 of them to be eligible for the criteria. After Evaluation, if the score is at least 80%, you will be considered eligible for the criteria. Tentative Capstone Options: Multi-Agent BRD-to-Engineering System Generator Multi-Agent Hiring Process Intelligence System Multi-Agent Team Sentiment & Growth Feedback System Bring Your Own Project (BYOP) Similarly, you need to complete 7 in-class projects to be eligible for the criteria. The tentative projects in the course are: Customer Support Routing Agent Internal Knowledge Assistant Multi-Agent Travel Planner Voice Feedback Agent Negotiation Simulator Signup Email Agent Fine-Tuned Model Integration	Must have obtained a completion score of 80% in live classes & 80% in any 1 capstone project. You will also need to complete the 7 live guided projects in the course.
Transformative Gen AI + Interview Lab (EdgeUp LevelUp)	DE	You will be provided with 4+ capstones to choose from. You need to do at least 1 of them to be eligible for the criteria. After Evaluation, if the score is at least 80%, you will be considered eligible for the criteria. Tentative Capstone Options: Autonomous ETL/ELT Agent for DevOps-Driven Data Engineering Generic and Intelligent Data Quality System Industry-Wide Financial Trend Analysis BYOP [Bring Your Own Project] Similarly, you need to complete 8 in-class projects to be eligible for the criteria. The tentative projects in the course are: CRM Lead Qualifier Agent SupportDesk-RAG Multi-Agent Travel Planner A voice-enabled, multimodal customer support system Negotiation Simulator Hybrid Product Search Agent Production-Ready Fintech Support Agent Domain-Specific Fine-Tuned Agent	Must have obtained a completion score of 80% in live classes & 80% in any one capstone project. You will also need to complete the 8 live guided projects in the course.
Transformative Gen AI + Interview Lab (EdgeUp LevelUp)	DS/MLE	You will be provided with 4+ capstones to choose from. You need to do at least 1 of them to be eligible for the criteria. After Evaluation, if the score is at least 80%, you will be considered eligible for the criteria. Tentative Capstone Options: AI Finance Assistant AI Content Marketing Assistant Call Center Intelligence System Multi-Agent Customer Support Assistant SmartDesk AI — Intelligent IT & HR Operations Agent Similarly, you need to complete 8 in-class projects to be eligible for the criteria. The tentative projects in the course are: CRM Lead Qualifier Agent SupportDesk-RAG Multi-Agent Travel Planner A voice-enabled, multimodal customer support system Negotiation Simulator Price Comparison Agent Production-Ready Fintech Support Agent Domain-Specific Fine-Tuned Agent	Must have obtained a completion score of 80% in live classes & at least 80% in any one capstone project. You will also need to complete the 8 live guided projects in the course.
Transformative Gen AI + Interview Lab (EdgeUp LevelUp)	Other tech professionals	You will be provided with 4+ capstones to choose from. You need to do at least 1 of them to be eligible for the criteria. After Evaluation, if the score is at least 80%, you will be considered eligible for the criteria. Tentative Capstone Options: Smart Retail Bot with Agent Collaboration Lead Qualification & Outreach Engine Automated Interview Scheduler & Resume Screener Similarly, you need to complete 7+ in-class projects to be eligible for the criteria. The tentative projects in the course are: Customer Support Routing Agent Internal Knowledge Assistant Multi-Agent Travel Planner Voice Feedback Agent Negotiation Simulator Signup Email Agent Fine-Tuned Model Integration	Must have obtained a completion score of 80% in live classes & 80% in any 1 capstone project. You will also need to complete the 7+ live guided projects in the course.
FDE Program India	FDE	You will be provided with 4+ capstones to choose from. You need to do at least 1 of them to be eligible for the criteria. After Evaluation, if the score is at least 80%, you will be considered eligible for the criteria. Tentative Capstone Options for Agentic AI spine: AI Finance Assistant AI Content Marketing Assistant Call Center Intelligence System Multi-Agent Customer Support Assistant SmartDesk AI — Intelligent IT & HR Operations Agent BYOP [Bring Your Own Project] Tentative Capstone Options for FDE spine: PriorAuth AI – Healthcare ClaimSense AI – INSURANCE Similarly, you need to complete 8 in-class projects to be eligible for the criteria. The tentative projects in the course are: First LLM-powered CRM Lead Qualifier Agent End-to-End Grounded IT Support Knowledge Assistant Multi-Agent Travel Planner AxiomCart Voice-enabled E-Commerce AI Assistant with HITL Real Estate Negotiation Simulator (buyer + seller agents) Hybrid Product Search Agent (SPLADE + BGE + RRF) Production-Ready Fintech Support Agent Domain-Specific Fine-Tuned Healthcare Q&A Agent	Must have obtained a completion score of 80% in live classes & 80% in capstone project. You will also need to complete the 8 live guided projects in the course.

Terms & Conditions

Enrollment Terms for the Programs offered:

About Possible Refunds

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